Questions and Answers

6-day or weekend subscriptions: Customers currently on 6-day subscription or any combination of Tues-Fri or Tues-Sat will receive the printed newspaper on Wednesday, Friday, and Sunday. Those that currently receive a Sat/Sun paper, will receive the Sunday only newspaper.

Sunday only: Anyone currently receiving Sunday only will not be affected. They will continue to receive Sunday only.

Yes, absolutely! The same format you're accustomed to will be accessible for your convenience on your phone, tablet, or computer. Our e-edition is designed to provide a seamless reading experience across all your personal devices. If you're accustomed to reading in that format, you'll find it just as enjoyable on our e-edition. Feel free to explore and let us know if you need any assistance.

At TH Media, we're always looking for ways to better serve our community. Recently, we've had to make some changes to adapt to the rising costs of producing and delivering our newspaper. To ensure we stay focused on bringing you the news you rely on, we're moving to publishing and delivering our printed paper just 3 days a week a week, on Wednesdays, Fridays, and Sundays.

However, you'll still have access to our E-edition seven days a week, so you can enjoy our coverage as usual. And remember, you can always stay updated with the latest news on our website, telegraphherald.com. We appreciate your understanding and continued support as we work to keep delivering quality journalism to Dubuque and the tri-state area.

Actually, our newspaper isn't failing at all. Instead, we're evolving and shifting our business model to match the modern landscape of news consumption and technology. Just like how many retailers and banks are moving their operations online, we're reaching more people through digital channels than ever before. This shift allows us to stay true to our journalistic mission while adapting to how people prefer to get their news.

We're committed to keeping you informed and engaged, no matter how you choose to access our content. Thank you for your understanding and continued support during this transition.

Our Thanksgiving edition will be published on the Wednesday prior to Thanksgiving just like we did in 2024. We will insert all of our Thanksgiving inserts into this edition, and we don’t anticipate this to impact the size of the paper or the number of inserts.

Comics and Puzzles will still be published on Wednesday, Friday, and Sunday. Additional puzzles will continue to be published in our What’s On insertion in the Friday newspaper as well and you can find additional puzzles and games on our website at telegraphherald.com.

No, the Telegraph Herald will only be printed on Wednesday, Friday, and Sunday.

Obituaries will now be published in our printed editions every Wednesday, Friday, and Sunday as well as in our e-edition seven days a week.

To stay informed daily subscribe to our Obit E-Newsletter and receive obituaries delivered to your inbox 7 days per week.

For all our customers currently enjoying same-day delivery, rest assured, you'll still receive your paper on Wednesdays, Fridays, and Sundays just like before.

If you're someone who enjoys reading the printed paper all six days of the week, have you considered trying out our e-edition? It's just like flipping through the printed version, but it's available online all 7 days per week!

To access the e-edition, it is already included with your subscription but you will need to log in and create your digital account.

Absolutely not! This change doesn't signify the beginning of the end for the Telegraph Herald. Instead, it's a strategic move to meet the demands of today's market by offering both digital and print delivery options.

We're grateful for the strong support we receive from our local community, and we're dedicated to continuing our tradition of community journalism for the long haul.

We truly understand. This was a hard decision for us and we know it's not easy to adjust to only receiving the printed newspaper on certain days, especially for those who may not have access to the internet or a device. We recognize that everything is changing rapidly. Do you have someone in your family who might be able to assist you in accessing the e-paper? It's an exact replica of the printed paper.

Alternatively, if you have a smartphone or cellphone, you can access telegraphherald.com with that device or have you considered adding a tablet to your plan? It could be a great solution for accessing our content digitally. We're here to help you navigate through these changes, so please feel free to reach out if you need any assistance. We’ll be happy to help you understand how to access our digital offerings.

Given that we are still incurring the majority of the costs of producing a newspaper (including reporting, editing, composing, creative work, and more), there are no plans for adjustments at this time. We trust that you'll continue to see the value in being a subscriber. Rest assured, your current subscription rate will be honored until its expiration date.

Your subscription rate will remain the same. You'll continue to have access to all the content you've always enjoyed, and we're here to assist you in accessing our content in other ways - via e-edition or on telegraphherald.com. If you have any questions or need assistance navigating our content, please don't hesitate to reach out. We're dedicated to ensuring you get the most out of your subscription.

For new subscribers you can receive the printed editions on Wed, Fri and Sunday along with full 7 day digital access for $34.00 per month EZ Pay. There will be an additional charge for premium editions throughout the year.

Absolutely!

We are not adjusting prices. Our subscribers will continue to receive our e-edition and our online journalism seven days a week. If you do not have access already, go to telegraphherald.com and activate your subscription.

Our journalists are publishing stories on telegraphherald.com, 24 hours a day, seven days a week. Subscribers have unlimited access to all content on telegraphherald.com and our mobile apps. Readers also can access the e-edition, an exact digital replica of the print newspaper available seven days a week.

Visit telegraphherald.com. If you’re a subscriber and have not yet activated your account, please contact our customer service representatives at (563)588-5620.

We understand, but news consumption habits are forcing a lot of changes. We are still providing our journalism to you every day. We’ve simply changed our method of delivery, not the quality product we bring to you.

You can support local journalism by reading telegraphherald.com. If you still want to discuss your account, you may call 563-588-5620, but please be patient. We expect call volumes to be high as readers adapt to this change.